Most of our items are delivered with a courier, courier companies do normally require a signature. Delivery can be over a 1-2 day period and you are agreeing to be available for delivery when scheduled. Orders cannot be left safe , if you are unavailable for delivery and the delivery fails you may incur a re-delivery charge or may have to collect the item from the couriers local depot. Some items are very fragile and failed deliveries can cause unnecessary damage. The courier will only hold your parcel for 4 days before returning the parcel to us.
Smaller items will be delivered by royal mail, this service should take no longer than 5 working days however please allow 10 working days before contacting us to report the parcel missing
All furniture items and extra large mirrors are sent with a specialist furniture company who will collect from us then consolidate van loads for areas before contacting you to arrange a suitable day and timeslot. Please add a contact telephone number to your details when purchasing furniture or mirrrors as the specialist furniture delivery company will need to contact you regarding delivery. Please allow 10-20 working days for delivery, if you live in a flat delivery is to the ground floor only if you require the item to be taken upto your flat door this is £10.00 per floor. If your address is the very high or low parts of England and Wales then please allow a little longer. We do not deliver Extra large mirrors to Northern Ireland, Scotland or any off-shore address.
We do not send any furniture or Large Mirrors overseas.
There are additional charges for all parts of Scotland for larger items the checkout will calculate this for you when you enter your address details. We do not deliver extra large mirrors to Scotland.
Please contact us if you have any questions or queries on 01302 376506 or email@example.com one of our friendly sales team will be available to answer any questions you may have.
The delivery charge is £3.95 for most items, some smaller items are free postage. There are additional postage charges for some medium to larger items to be sent to Ireland, NI, IOM, IOW and any off shore address this is due to the item being to large to be sent through royal mail, the item has to be sent via a courier which have a supplement please call our friendly sales team on 01302 376506 or firstname.lastname@example.org and we will be happy to quote you accordinging.
There are additional delivery charges to non-mainland UK or Scotland for medium to larger items, when purchasing the cart will add the delivery for you when you enter your postcode or country, please contact our sales team if you have any questions on 01302 376506 or email@example.com
Please contact our friendly sales team on 01302 376506 or email us at firstname.lastname@example.org
The buyer will be liable for all postage and packaging costs on returned items unless otherwise stated by ourselves.
Under the distance selling regulation act you have the legal right to cancel your order within fourteen days of receipt of the order.
The customer is responsible for all returns delivery/postage costs unless damaged or faulty