The term ‘Shabby Chic and Vintage” or ‘us’ or ‘we’ refers to the owner of the website whose registered office is Unit 10, Adwick Business Park, Church Lane, Doncaster, DN6 7HD. The term ‘you’ refers to the user or viewer of our website.
The information contained in this website is for general information purposes only. The information is provided by Shabby Chic and Vintage and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.
In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.
The inclusion of links could lead to co-responsibility of the material offered via these links. It is possible to disclaim responsibility by expressly distancing oneself from the contents of the web sites. Shabby Chic and Vintage site links to third party information providers. Shabby Chic and Vintage has no influence on the contents or reliability of the web sites of these third party information providers. The following therefore applies to all links: "Shabby Chic and Vintage has no influence on the design and contents of third party internet web sites. Shabby Chic and Vintage therefore expressly distances itself from the material of all third party internet web sites, even if our web site links to these external sites."
The declaration is valid for all links given on our web site and the material of all sites reached via banners and links on our web site. Through this website you are able to link to other websites which are not under the control of Shabby Chic and Vintage. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them. Every effort is made to keep the website up and running smoothly. However, Shabby Chic and Vintage takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control
Where you are invited to submit personal information (e-mail address, names, postal addresses) and for any other instance, the submission of this information is purely voluntary. Shabby Chic and Vintage expressly declares that the information submitted will not be passed on to third parties, which are not involved in the realisation of the offered services.
This website and its content is copyright Shabby Chic and Vintage 2016. All rights reserved. Any redistribution or reproduction of part or all of the contents in any form is prohibited. You may not, except with our express written permission, distribute or commercially exploit the content. Nor may you transmit it or store it in any other website or other form of electronic retrieval system.
In accordance with the Data Protection Act 1998 as recommended by the Information Commissioner's Office (ICO): We Shabby Chic and Vintage promise that we will value the personal information entrusted to us and make sure we respect that trust. We will go further than just the letter of the law when it comes to handling personal information, and adopt good practice standards. We will consider and address the privacy risks first when we are planning to use or hold personal information in new ways, such as when introducing new systems and be open with individuals about how we use their information and who we give it to. We will make it easy for individuals to access and correct their personal information. We will keep personal information to the minimum necessary and delete and dispose of it when we no longer need it adopting the correct disposal procedures. We have in place effective safeguards to make sure personal information is kept securely and does not fall into the wrong hands. We will provide training to staff that handle personal information and treat it as a disciplinary matter if they misuse or don't look after personal information properly. We will put appropriate financial and human resources into looking after personal information to make sure we can live up to our promises and regularly check that we are living up to our promises and report on how we are doing.
All orders made by you are the property of Shabby Chic and Vintage until payment has been received in full and is verified in our bank account. We reserve the right to cancel any order at any time. Orders will be subject to acceptance and availability. We will endeavour to notify you if your order cannot be processed for whatever reason. For the avoidance of any doubt: no contract will exist between you (the buyer) and Shabby Chic and Vintage (the seller) of any product until payment is received in full and is confirmed by Shabby Chic and Vintage and you have received a confirmation email from Shabby Chic and Vintage stating that your order has been accepted and dispatched. All our products are priced and correct at the time of listing. We reserve the right to change our prices without prior notice and at any time. The recommended retail price stated by Shabby Chic and Vintage is as recommended by our suppliers.
We hope you like our products and will not need to return them to us, however if you do wish to return your item to us it will need to be in an unused condition and within the same packaging and box including labels still attached within 14 days of receiving the item after this time items will not be accepted back, all returns costs are for the customer to pay. If you do not have the original packaging and box intact the item will be non-returnable. Refunds are less any delivery charges we have incurred. Online sales are based on the content offered by the retailer and not just the images shown, customers are agreeing to reading the full content description before placing there order. Orders that have been dispatched cannot be cancelled if you are wanting to cancel your order you will be required to return it to us within the original packaging and box. Once we receive this back a refund will be issued less the delivery charges we have incurred.
If you have received a damaged item we need to be informed within 48 hours of receipt of goods with images of the damage, we will allow an extra 24 hours for the images to be sent to us we cannot extend this time as all couriers require evidence of damage within 3 days of receipt of goods please note imperfection, distressing marks and chips are not damage most of our items are intentionally made this way to give the shabby chic finish. A pre-paid label will be provided for damaged goods only the customer will need to return the item to the couriers depot and ensure the item is within the original box and packaging exactly as it was when received. If you just do not like your item or it was not what you expected the returns costs will be for the customer to cover. If a partial refund has been offered and accepted by the customer this then makes the order non returnable. Partial refunds are at the discretion of the managing director.
Refused or Rejected deliveries, if the customer decides they no longer want the item and refuses or rejects delivery the cost for both the failed/refused delivery and the return costs will be deducted from any refund made to the customer, the cost for a refused delivery can be upto £100 depending on the item(s).
Large furniture and large mirrors will require returning using a specialist furniture delivery company or pallet company. If you are requiring to return a piece of furniture or large mirror as it is not suitable the cost involved for the collection is for the customer to pay, we can arrange the collection for you however payment will be required before a collection can be booked. Once the item is returned to us the delivery charges we have incurred will be deducted from any refund (please note this can be between £40.00-£80.00) We will not accept a courier return for any large furniture or mirror as items are not cared for and may arrive back to us in a damaged condition(Certain exclusions apply)
Large Furniture and Extra Large Mirrors Delivery Information
All furniture items and extra large mirrors are sent with a specialist furniture company or on a pallet depending on the product and your postcode. The specialist delivery company will collect from us then consolidate van loads for areas before contacting you to arrange a suitable day and timeslot. Please add a contact telephone number to your details when purchasing furniture or mirrrors as the specialist furniture delivery company will need to contact you regarding delivery. Please allow 10-20 working days for delivery, if you live in a flat delivery is to the ground floor only if you require the item to be taken upto your flat door this is £10.00 per floor. If your address is the very high or low parts of England and Wales then please allow a little longer. We do not deliver Extra large mirrors to Northern Ireland, Scotland or any off-shore address. If your item is delivered on a pallet this is a drop curb / driveway service and it needs to be taken off the pallet so we would recommend you have someone to assist you as the driver may not help.
All orders are not confirmed until Shabby Chic and Vintage accept the order. Orders can be cancelled by Shabby Chic and Vintage for any reason and a refund issued
Pre-orders are available on the website all pre-orders will be stored on the websites system until the goods arrive in stock. As soon as your order arrives in stock we will send you an update of your order by email. Please Note pre-order dates are only an estimate and can be changed due to our suppliers changing there estimated delivery dates.